Terms & Conditions

1 · Introductory Rate

1.1 Where stated in your Schedule, the monthly fee is an Introductory Rate, offered to a limited number of early Clients while 6Control establishes documented reference engagements. It is below our standard rate for equivalent scope.

1.2 The Introductory Rate applies for the full Initial Term of twelve (12) months from the Commencement Date, and will not increase during that period for the scope agreed at signature.

1.3 For any renewal term, 6Control will give not less than sixty (60) days’ written notice of the applicable rate before the Initial Term ends. The Client may decline renewal without penalty.

1.4 The Introductory Rate is granted in consideration of the rights in section 2. Where the Client declines those rights, 6Control will quote at its standard rate. Declining is not a breach and affects no other term.

2 · Case Study & Publication

2.1 The Client grants 6Control a licence to prepare and publish a written account of the engagement (a Case Study) describing the work performed, decisions taken, governance applied, and outcomes observed.

2.2 Approval. No Case Study, or extract of one, is published without the Client’s prior written approval of the specific text. Approval may be withheld for any reason or none. Approval of one Case Study is not approval of another.

2.3 Exclusions. No Case Study will include the names of the Client’s employees, contractors or customers; personal data of any individual; the Client’s commercially sensitive pricing or contract terms; or any material the Client identifies in writing as confidential.

2.4 Attribution. The Client may elect to be named, or described only in general terms. The election may be changed on thirty (30) days’ written notice for future publication.

2.5 Withdrawal. The Client may withdraw approval for future publication on thirty (30) days’ written notice. 6Control will remove the Case Study from materials under its control within that period. 6Control is not obliged to recall material already distributed to third parties before the notice, and withdrawal does not retroactively affect the Introductory Rate already applied.

2.6 Where the Client declines this section in full, section 1.4 applies and this section has no effect.

3 · Model Providers & Cost

3.1 The Client owns the provider accounts. Inference and model usage are billed by the provider directly to the Client.

3.2 6Control takes no margin on model spend, does not resell AI services, and does not bundle token cost into its fee. Our fee is for the platform and the governance around it.

3.3 The Client sets a monthly spend cap on its own provider account. Where the cap is reached, the default behaviour is to fail closed.

3.4 On termination, provider accounts remain the Client’s. Nothing in these terms grants 6Control an interest in them.

4 · Routing, Failover & Jurisdiction

4.1 Every provider in a resilience pool is a named sub-processor, including providers reached only on failover.

4.2 A switch between providers is approved by a person and recorded. Failover does not occur silently.

4.3 Where the Client’s obligations bind work to a jurisdiction, the provider pool is bounded to match. A switch that would leave that jurisdiction requires authorisation by a named person with knowledge that it crosses.

5 · Governance Record

5.1 6Control maintains a Consequence Admission Record for the engagement: for each consequential decision, what was decided, by whom, on what evidence, and what alternatives were declined.

5.2 The Client may inspect the Record relating to its engagement at any time on reasonable notice, and will be provided with a copy on termination.

5.3 Where a Case Study is prepared under section 2, the Record is its factual basis. Nothing appears in a Case Study that is not supported by the Record.

6 · Incidents

6.1 An incident includes both a data incident and an agent taking a materially wrong action.

6.2 On confirmation of an incident, the agent concerned is withdrawn, the Record is examined, and affected Clients are notified in writing within seventy-two (72) hours.

7 · Data

7.1 Client records are anonymised before entering 6Control’s operation. We do not retain personally identifiable information.

7.2 Retention is set by the laws and regulations the Client’s operation is subject to. 6Control inherits that obligation rather than imposing a different one.

7.3 Deletion is requested in writing to contact@ai-orchestrate.com and actioned within thirty (30) days.

7.4 No provider is permitted to train on Client inputs.

8 · Scope of Governance

8.1 6Control governs what an agent is permitted to touch and which of its outputs require a person before they take effect.

8.2 6Control does not provide AI security infrastructure, and does not inspect the internal reasoning of third-party agents.

8.3 Agents are governed regardless of origin within the scope of an engagement, whether built by 6Control, procured from a marketplace, or already operating in the Client’s business.

9 · General

9.1 Where a signed Services Agreement exists between the Client and 6Control Inc., that agreement prevails over these terms to the extent of any inconsistency.

9.2 6Control Inc. is a Delaware corporation. Contracts, invoicing and trademark matters are conducted through 6Control Inc.

9.3 Material changes to these terms will be published with a revised version number and effective date. Changes do not apply retrospectively to an Initial Term already commenced.